Veronika Garner
Access Facilitator, Cashier
Washington,DC
Summary
Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
Overview
17
17
years of professional experience
Work History
CPA Administrator
DC Doors,Inc
Washington , DC
02.2014 - 08.2024
- Accounts Receivable, Entry Journal, receipt Journal, cash handling
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Prepared reports on various projects for management review.
- Developed spreadsheets to track project progress, budgets and other related data.
- Processed payroll information according to established guidelines.
- Assisted with budget preparation by collecting financial data from departments heads.
- Checked office stock to determine supply levels and maintain inventory.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
ER Admissions Clerk
Regional Medical Center at Memphis
Memphis , TN
03.2007 - 02.2014
- Greeted incoming patients and their families in a professional manner.
- Verified patient information, including insurance coverage and medical history.
- Processed admission paperwork, including consent forms and health records.
- Assisted with registration for new patients and updated existing patient records.
- Performed data entry to ensure accurate patient information was entered into the system.
- Provided customer service support by answering questions regarding hospital policies and procedures.
- Maintained confidentiality of all patient-related information as outlined by HIPAA regulations.
- Answered phone calls promptly and directed inquiries to appropriate personnel or departments.
- Coordinated admissions with other departments such as laboratory services, radiology.
- Communicated with physicians, nurses, social workers, case managers. to coordinate admission process.
- Ensured that all documents were completed accurately prior to admitting patients to the ER unit.
- Scheduled follow up appointments for discharged patients as needed.
- Collected co-pays from patients when applicable and issued receipts accordingly.
- Assisted with filing insurance claims when necessary.
- Reviewed charts for accuracy before submitting them for billing purposes.
- Prepared discharge summaries for each admitted patient upon completion of treatment.
- Organized and managed medical records according to established standards.
Education
Associate of Applied Science - Accounting
DC Doors, Inc
Washington, DC07-2018
Associate of Applied Science - Medical Office Professional
Concorde Career College
Memphis, TN03-2007
High School Diploma -
University High School
Orlando, FL06-2004
Skills
- Customer Service
- Expense Monitoring
- Supplies Ordering
- Financial Oversight
- 25 wpm Typing Speed
- Financial Leadership
- Business Administration
- MS Office
- Administrative Support
- Expense Reporting
- Scheduling
- Recordkeeping and File Management
- Data Confidentiality
- Bookkeeping
- Budget Management
- Budget Development
- Multi-Line Phone Systems
- Staff Management
- Insurance verification
Timeline
CPA Administrator
DC Doors,Inc
02.2014 - 08.2024
ER Admissions Clerk
Regional Medical Center at Memphis
03.2007 - 02.2014
Associate of Applied Science - Accounting
DC Doors, Inc
Associate of Applied Science - Medical Office Professional
Concorde Career College
High School Diploma -
University High School