Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Veronika Kilgren

Indianapolis

Summary

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining awelcoming environment. Reliable, organized, and poised to enhance efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Bobby Cooper Salon
08.2023 - Current
  • Greet and check in clients, manage appointment bookings, and provide customer service by addressing inquiries and resolving concerns
  • Promote and sell salon products by offering tailored recommendations to clients
  • Maintain client records, process payments, and handle phone calls with professionalism
  • Ensure the cleanliness and organization of the front desk and common areas, including tidying up and managing salon supplies to create a welcoming environment
  • Create engaging Instagram reels and posts to promote salon services and increase brand awareness.

Seasonal Employee

lululemon
11.2022 - 01.2023
  • Interact with guests to ensure a great guest experience in a manner that values guests' time
  • Collaborate with team members to ensure optimal guest experience and support store operations
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards

Resource Teacher

The Goddard School
11.2019 - 05.2022
  • Maintaining a clean environment by changing several diapers daily, helping with potty training, and regular sanitizing surfaces
  • Creating a safe and nurturing environment for children ranging from 1-5 years old
  • Clearly communicating and coordinating with parents to understand each child's specific needs
  • Effectively interacting with infants and educated toddlers working towards specific age-appropriate milestones
  • Create a fun and interactive environment planning activities that both entertain and stimulate the children

Education

Communications

Indiana University, Purdue University Indianapolis
Indianapolis, IN
12-2026

High school diploma -

Starrs Mill High School
Fayetteville, GA
05.2022

Skills

  • Customer service
  • Early Childhood Education
  • Retail sales
  • Graphic Design
  • Instagram Content Creation & Management
  • Reels & Video Editing
  • Social Media Branding & Aesthetic Development
  • Apparel Design & Merchandising

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Front Desk Receptionist

Bobby Cooper Salon
08.2023 - Current

Seasonal Employee

lululemon
11.2022 - 01.2023

Resource Teacher

The Goddard School
11.2019 - 05.2022

High school diploma -

Starrs Mill High School

Communications

Indiana University, Purdue University Indianapolis

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Veronika Kilgren