Summary
Overview
Work History
Education
Skills
Timeline
Server

VERONIKA ROBERTS

Springfield,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated to providing skills to prioritize and multi-task in fast-paced working environment.

Overview

8
8
years of professional experience

Work History

SERVER

Cheesecake Factory Inc
Beavercreek, OH
02.2020 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.

Team Leader

Aldi Distribution Center
SPRINGFIELD, OH
01.2019 - 05.2021
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Reviewed completed work to verify consistency, quality and conformance.

Patient Care Coordinator

Avada Hearing Care
Dayton, OH
02.2016 - 07.2018
  • Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Provided administrative support for patient care staff.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.

Education

Certificate - Real Estate Agent

Clark State Community College
Springfield, OH
06-2023

Skills

  • Data Entry
  • Appointment Scheduling
  • Call Management
  • Information Security
  • Paperwork Processing
  • Typing Proficiency
  • Adaptive Team Player
  • Customer Relations
  • Order Processing
  • Courteous Demeanor
  • Positive and Professional
  • Microsoft Office Expertise
  • Multi-Task Management
  • Coordination
  • Administrative Support
  • High-Energy Attitude
  • Prioritization
  • Payment Processing

Timeline

SERVER

Cheesecake Factory Inc
02.2020 - Current

Team Leader

Aldi Distribution Center
01.2019 - 05.2021

Patient Care Coordinator

Avada Hearing Care
02.2016 - 07.2018

Certificate - Real Estate Agent

Clark State Community College

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VERONIKA ROBERTS