Summary
Overview
Work History
Education
Skills
Personal Interests
Languages
Timeline
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VESSELIN JELIAZKOV

Mableton,G

Summary

Sales consultant with a proven track record at Toyota of Renton, achieving a 98% positive customer review rate. Expertise in negotiation and active listening fosters strong relationships and tailored solutions. Strong organizational skills and technical proficiency in CRM systems enhance customer experiences and drive sales success.

Overview

14
14
years of professional experience

Work History

Sales Consultant

Marietta Toyota
Marietta, GA
07.2024 - Current
  • Conducted comprehensive needs analysis and vehicle selection, ensuring alignment with customer requirements and financial options.
  • Facilitated seamless credit checks, leasing, and financing processes to enhance customer experience.
  • Negotiated effectively to achieve 99% customer satisfaction, delivering exceptional service and fostering long-term relationships.

Internet Sales Manager

Toyota of Renton
Renton, WA
06.2020 - 05.2024
  • Ensured close communication with customers to provide a personalized automotive purchasing journey that addressed their specific needs.
  • Cultivated relationships with prospective clients through online and in-person interactions to offer tailored automotive recommendations aligned with their requirements.
  • Achieved a 98% positive customer review rate with a 47% closing ratio, consistently maintaining a leading position in customer service ratings.

Internet Sales Consultant

Toyota of Renton
Renton, WA
04.2018 - 06.2020
  • Welcomed customers with a friendly demeanor upon store entry.
  • Answered inquiries regarding vehicles and financing options.
  • Facilitated test drives while providing detailed vehicle information.
  • Assisted customers in completing financing and credit applications.
  • Guided customers in making informed purchasing decisions.

Waiter

Crestline Hotels and Resorts
Atlanta, GA
11.2015 - 04.2017
  • Designed warm, welcoming dining experiences that exceeded guest expectations.
  • Guided guests in menu selection by providing helpful and informative recommendations.
  • Managed closing shifts, including restocking supplies and operating the cash register.

Waiter

Marietta Diner
Marietta, GA
02.2011 - 10.2013
  • Ensure guest satisfaction, and resolve issues to restore hotel expectation standards.
  • Budget and forecast based on seasonal demands and revenue to design menu and promotional program brochures to maximize profit during high seasons and minimize cost during down season.

Education

Bachelor of Science - Economics and Tourism

University for National and World Economy
Sofia, Bulgaria
01.2013

Skills

  • Negotiation skills
  • Active listening
  • Process improvement
  • Organizational skills
  • Project management
  • Team collaboration
  • Communication skills
  • Critical thinking
  • Pressure management
  • Professional appearance
  • Respect and courtesy
  • Extroverted personality
  • Technical proficiency
  • Microsoft Office Suite
  • CRM expertise
  • Dealersocket experience

Personal Interests

Cooking international dishes.

Gardening. Nutrition and wellness. Sport activities.

Languages

English
Native/ Bilingual
Bulgarian
Native/ Bilingual
Ukrainian
Limited
Russian
Limited

Timeline

Sales Consultant

Marietta Toyota
07.2024 - Current

Internet Sales Manager

Toyota of Renton
06.2020 - 05.2024

Internet Sales Consultant

Toyota of Renton
04.2018 - 06.2020

Waiter

Crestline Hotels and Resorts
11.2015 - 04.2017

Waiter

Marietta Diner
02.2011 - 10.2013

Bachelor of Science - Economics and Tourism

University for National and World Economy

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