Michael Lasalle
Porter
Summary
Relationship-Driven Sales Representative experienced in consultative sales approaches. Achieved customer retention goals through rapport building and in-depth understanding of customer needs. Focused on converting interactions into long-term partnerships and referrals.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Gullo Ford
Conroe
02.2025 - Current
- Guide customers through the full vehicle buying process from initial contact to delivery
- Built trust quickly, creating a comfortable, relationship-focused sales experience that encouraged customer loyalty
- Utilized a consultative approach to effectively match customers with appropriate vehicles and financing options
- Maintained consistent follow-up, generating repeat and referral business through strong customer relationships
- Handle objections and negotiate effectively while maintaining customer satisfaction
- Contribute to strong sales performance and customer retention
Customer Service (Restaurant Industry)
Kingwood Country Club
Kingwood
01.2022 - 01.2024
- Built strong relationships with customers, creating repeat clientele through consistent service
- Identified customer needs to deliver personalized experiences that enhanced satisfaction
- Upsold products by analyzing preferences and providing tailored recommendations that boosted sales
- Thrived in fast-paced, high-pressure environments while maintaining professionalism
- Enhanced communication and people skills to foster relationships that increased customer loyalty
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Kingwood Park
Kingwood, USASkills
- Sales Strategy
- Consultative Selling
- Pipeline Development
- Negotiation
- Objection handling
- Objection resolution
- Customer Retention
- Customer retention
- Relationship Building
- Time Management
- Adaptability
- Communication
- Negotiation skills
Timeline
Sales Consultant
Gullo Ford
02.2025 - Current
Customer Service (Restaurant Industry)
Kingwood Country Club
01.2022 - 01.2024
Kingwood Park