Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vianca Uribe Esparza

Vianca Uribe Esparza

Dickson,TN

Summary

Skilled Server with a strong background in customer service and conflict resolution. Capable of managing multiple responsibilities while ensuring guest satisfaction in high-pressure settings. Demonstrates effective collaboration and task prioritization to swiftly address guest inquiries and enhance dining experiences.

Overview

1
1
Language
2
2
years of professional experience

Work History

Server

Condesa Restaurant
Dickson, Tennessee
04.2025 - 05.2026
  • Provided excellent customer service in a fast-paced dining environment.
  • Took orders from customers accurately and in a timely manner.
  • Resolved guest complaints promptly to maintain satisfaction and loyalty.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Handled cash and processed payments accurately at the end of meals.

Evara

Assistant To CEO
Dickson, Tennessee
05.2024 - 08.2024
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained cleanliness of salon tools and workstations.
  • Organized and stocked salon supplies efficiently.
  • Supported front desk tasks, including scheduling appointments.
  • Provided assistance to other staff members during busy times.
  • Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
  • Applied makeup for clients to achieve desired looks for daily events and special occasions. to achieve desired day-to-day and special event looks.

Education

High School Diploma -

Dickson County High School
Dickson, TN
05-2025

Associate of Arts - Business Management

Nashville State Community College
Nashville, TN
09-2026

Skills

  • Customer service
  • Team collaboration
  • Task prioritization
  • Cash handling
  • Time management
  • Conflict resolution
  • Communication skills

Languages

Spanish
Native/ Bilingual

Timeline

Server

Condesa Restaurant
04.2025 - 05.2026

Evara

Assistant To CEO
05.2024 - 08.2024

High School Diploma -

Dickson County High School

Associate of Arts - Business Management

Nashville State Community College
Vianca Uribe Esparza