Vianca Valencia-lopez
Chula Vista,CA
Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of any job that am given by professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
12
12
years of professional experience
Work History
Office Administrator/Project Coordinator
Lead Staffing
08.2022 - 04.2023
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Monitored front areas so that questions could be promptly addressed.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Edited documents to improve accuracy of language, flow, and readability.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interacted with customers by phone, email, or in-person to provide information.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Detention Processing Technician
County Sheriffs
05.2021 - 08.2022
- Kept operations in compliance with company, safety and legal requirements.
- Communicated processing instructions to other workers.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- employ de-escalation techniques, verbal commands to unruly inmates.
- Processed inmate intake and re-assignment by completing paperwork , conducting searches and fingerprints by California Database.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Maintained clear and open communications with facility areas to support safe operations.
- Completed records by waiting for Judge to send court remands and schedule inmates to court hearings in a timely manner.
- Send faxes to other county jails to verify inmate felony records.
- Schedule ICE pick up dates and inmates to be picked up.
- Scheduled inmate release paperwork upon arrival.
Accounting Lead
Walz Properties
11.2011 - 03.2019
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Contributed to hiring, training and development of accounting teams.
- Updated general ledger with latest entries.
- Expedited payroll and invoicing by streamlining billing systems.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Maintained confidentiality of files, conversations and documents.
- Oversaw accounting team in servicing diverse clients.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Assisted team members in transitioning to new system through extensive training and one-on-one support.
- Directed accounting team in timely reporting of finances for diverse client businesses.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Reviewed budgets and communicated discrepancies to senior management.
Office Clerk
Furniture Warehouse
02.2011 - 11.2011
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled incoming business and client requests for information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided clerical support, addressing routine, and special requirements.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
High School Diploma -
Southwest High School
San Diego, CA06.2004
Skills
- Deposit Collection
- Customer Relationship Management
- Workforce Management
- Weekly Payroll
- Inbound Phone Call Handling
- Accounts Payable and Accounts Receivable
- Office Meetings
- Filing
- Microsoft Office
- Problem-Solving Techniques
- Office Equipment Maintenance
- Copying and Scanning
- Processing Procedures
- Managing Office Supply Inventory
- Scheduling Appointments
- Effective Written and Verbal Communication
- Financial Records and Processing
- Background Checks
- Payroll
- Payroll and Accounts Payable Receivable
- Office Reception
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Office Administrator/Project Coordinator
Lead Staffing
08.2022 - 04.2023
Detention Processing Technician
County Sheriffs
05.2021 - 08.2022
Accounting Lead
Walz Properties
11.2011 - 03.2019
Office Clerk
Furniture Warehouse
02.2011 - 11.2011
High School Diploma -
Southwest High School
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