Vianey Barajas
Española,New Mexico
Summary
Dynamic Front Desk Receptionist with a proven track record at Pecos Valley, excelling in customer service and attention to detail. Enhanced guest experiences through efficient appointment scheduling and seamless check-in processes. Recognized for resolving billing discrepancies promptly, fostering trust and satisfaction among clients. Strong time management and listening skills contribute to a professional front office environment.
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in Desired Position Role.
Overview
2024
2024
years of professional experience
Work History
Front Desk Receptionist
Pecos Valley
03.2021 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Front Desk Receptionist
Comfort Dental
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Pecos Valley
03.2021 - 11.2023
Front Desk Receptionist
Comfort Dental