A versatile executive professional with expertise in project management, problem-solving, and collaboration. Offers a fresh perspective and unwavering commitment to quality and success. Recognized for delivering effective solutions through adaptability and a proactive approach. Dedicated to consistently improving processes and achieving optimal outcomes.
Overview
6
6
years of professional experience
Work History
Admin Support II (SAN)
Alameda County Health Care Services Agency
01.2022 - Current
Company Overview: County of Alameda
Providedexecutive-level administrative support by managing high-priority tasks, organizing data, and ensuring compliance with regulatory requirements across multiple platforms, showcasing attention to detail and efficiency.
Conducted in-depth research and prepared actionable reports to assist leadership in aligning operational policies with state and federal regulations, demonstrating strong critical thinking and problem-solving abilities.
Assisted executives by coordinating and responding to information requests from internal and external stakeholders, ensuring accurate and timely delivery of materials in a fast-paced environment.
Managed multiple projects simultaneously, including designing and delivering visual outreach materials such as infographics and flyers, to enhance communication with employees on health and safety initiatives.
Utilized advanced skills in Microsoft Suite, Adobe Suite, and specialized data systems to organize records, track data, and support executive decision-making processes.
Proactively identified opportunities to improve administrative workflows, demonstrating ownership over processes and contributing to a more efficient operation.
Supported event logistics by preparing materials, coordinating communications, and ensuring alignment with organizational goals.
Legal Secretary I (SAN)
Public Defender Department
11.2019 - 12.2021
Company Overview: County of Alameda
Performed difficult clerical work involving independent judgment; type with speed and accuracy at no less than 40 words per minute
Prepared clear and comprehensive reports; drafts, compose and edited correspondence from brief oral or written instructions, using word processing applications
Provided paraprofessional support by preparing legal correspondence, and case summaries, ensuring accuracy and adherence to court filing deadlines.
Identified and corrected errors in English usage, grammar, and mathematical calculations in a variety of documents
Exhibited high attention to detail while maintaining numerical, alphabetical county filing systems and databases
Learned to interpret and apply laws, rules, and written directions to specific situations
Communicated effectively across all levels of management orally and in writing including colleagues with a wide variety of ethnic and social backgrounds overall maintained working relationships not only with colleagues but with the general public as well
County of Alameda
Election Secretary/Recruiter (SAN)
Registrar of Voters
11.2018 - 09.2019
Company Overview: County of Alameda
Interpreted and applied county rules and regulations for election recruitment process
Recruited and assessed bilingual election worker applicants and participated in outreach events
Possessed strong customer service skills and professional telephone etiquette for recruiting election workers
Worked independently from home organizing and prioritizing work to meet critical deadlines
Exhibited high attention to detail while maintaining numerical, alphabetical county filing systems and databases
Prepared clear, concise and complete reports daily
Communicated effectively across all levels of management orally and in writing including colleagues with a wide variety of ethnic and social backgrounds
County of Alameda
Education
Associate of Applied Science - Nutrition & Dietetics
Merritt College
Oakland, CA
07.2017
Skills
Healthcare administration
Quality improvement
Policies compliance enforcement
Documentation and reporting
Process improvement
Risk management
Interdepartmental collaboration
HIPAA regulations
Timeline
Admin Support II (SAN)
Alameda County Health Care Services Agency
01.2022 - Current
Legal Secretary I (SAN)
Public Defender Department
11.2019 - 12.2021
Election Secretary/Recruiter (SAN)
Registrar of Voters
11.2018 - 09.2019
Associate of Applied Science - Nutrition & Dietetics
Quality Management (QM) Program Director at Alameda County Behavioral Health Care Services (ACBH)Quality Management (QM) Program Director at Alameda County Behavioral Health Care Services (ACBH)
Eligibility Services Technician III at Alameda County Social Services AgencyEligibility Services Technician III at Alameda County Social Services Agency