Vianna Dunn
Rochester
Summary
Dynamic server and supervisor with a proven track record at Muldoon's Tavern and 2941 Street Food, recognized for excellence in customer service and employee training. Demonstrates strong cash handling skills and the ability to build lasting customer relationships. Thrives in fast-paced environments, ensuring operational efficiency through effective communication and problem-solving. Committed to enhancing team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Muldoon's Tavern
Rochester Hills
07.2023 - Current
- Provided excellent customer service in fast-paced restaurant environment.
- Managed table settings and maintained cleanliness throughout dining area.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
Supervisor
2941 Street Food
Washington
04.2022 - 07.2023
- Supervised daily operations to ensure efficient food service delivery.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Trained new employees on company policies and procedures.
- Acted as a liaison between upper management and staff, facilitating open communication.
Education
High School Diploma -
Eisenhower High School
Shelby Twp, MI05-2023
Bachelor of Science - Psychology
Oakland University
Rochester, Michigan, MISkills
- Customer service
- Time management
- Customer relationship building
- Adaptation to change
- Cash handling
- Supply restocking
- Multitasking and organization
- Order accuracy
- Employee training
- Communication skills
- Problem solving
Accomplishments
- Graduated with Honors in high school
Affiliations
- I love artistic activates such as; painting, drawing, and musical hobbies
References
References available upon request.
Timeline
Server
Muldoon's Tavern
07.2023 - Current
Supervisor
2941 Street Food
04.2022 - 07.2023
High School Diploma -
Eisenhower High School
Bachelor of Science - Psychology
Oakland University