Vianna Harris
NEW LONDON,CT
Summary
Motivated professional with expertise in customer service and inventory control. Recognized for effective time management and collaboration skills, consistently ensuring a high level of customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Marshalls Department Store
05.2025 - Current
- Engaged customers through product demonstrations, increasing awareness of features and benefits.
- Monitored inventory levels regularly, notifying management of low stock items for timely replenishment.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Dicks Sporting Goods
11.2025 - 12.2025
- Assisted customers in product selection by providing knowledgeable recommendations on sporting goods.
- Maintained organized merchandise displays to enhance shopping experience and drive sales.
- Processed customer transactions accurately using point-of-sale systems to ensure efficient checkout.
- Collaborated with team members to restock inventory and uphold store presentation standards.
- Resolved customer inquiries and concerns effectively, enhancing overall satisfaction and loyalty.
- Participated in promotional events, contributing to increased foot traffic and brand visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Camp Counselor
New London Parks and Recreation
06.2024 - 09.2024
- Supervised daily activities, ensuring safety and engagement among campers.
- Developed and implemented recreational programs tailored to diverse age groups.
- Monitored camper behavior, implementing positive reinforcement strategies effectively.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Assisted in organizing special events, enhancing camper participation and enjoyment.
Bounce House Attendent
Let Me See You Bounce With Me
04.2021 - 01.2024
- Monitored entrance and exit points to ensure safety and security of patrons.
- Enforced venue policies and regulations, maintaining a safe environment for all guests.
- Developed strategies to enhance guest experience while ensuring compliance with safety measures.
- Collaborated with event staff to manage crowd control during high-attendance events.
- Assisted with delivery and set up of bounce houses.
- Sanitized and maintained bounce houses.
- Worked well with team mates.
Education
High School Diploma -
New London High School
New London, CTSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Money handling
- Flexible schedule
- Sales expertise
- Inventory control
Timeline
Sales Associate
Dicks Sporting Goods
11.2025 - 12.2025
Sales Associate
Marshalls Department Store
05.2025 - Current
Camp Counselor
New London Parks and Recreation
06.2024 - 09.2024
Bounce House Attendent
Let Me See You Bounce With Me
04.2021 - 01.2024
High School Diploma -
New London High School