Hi, I’m
Vianey Mendoza
Las Vegas,NV
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
years of professional experience
Work History
Los Machados Restaurant
Server
12.2023 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Amazon
Warehouse Clerk
02.2021 - Current
Job overview
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires as a learning trainer, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent DPMO cycle counting and data entry into the warehouse management system.
Las Vegas Athletic Club
Front Desk and Sales Representitive
03.2018 - 02.2021
Job overview
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
University of Las VegasNorth Las Vegas, NV
Associate of Science from Cyber Security
05-2022
Spring Valley High SchoolLas Vegas, NV
High School Diploma
06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Upselling techniques
- Quality control
- Foreign language proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Bulgarian
Professional Working
Timeline
Server
Los Machados Restaurant
12.2023 - Current
Warehouse Clerk
Amazon
02.2021 - Current
Front Desk and Sales Representitive
Las Vegas Athletic Club
03.2018 - 02.2021
University of Las Vegas
Associate of Science from Cyber Security
Spring Valley High School
High School Diploma
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