Vickey Johnson
Abingdon,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Walmart
Abingdon, Virginia
09.2023 - Current
- Communicated with customers regarding delivery status and special instructions.
- Assisted in resolving customer inquiries related to deliveries promptly.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Child Caregiver
in home
Abingdon, Virginia
08.2013 - 09.2023
- Employed positive guidance strategies to encourage children and improve behavior.
- Implemented behavior management techniques to ensure safety of all children in the facility.
Customer Service Representative
US Solutions/Teleperformance
Abingdon, Virginia
05.2011 - 08.2013
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Collected deposits or payments and arranged for billing.
- Resolved customer complaints efficiently and professionally.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Multiple
Licensed Cosmetologist
Abingdon, Virginia
08.2005 - 08.2011
- Developed strong relationships with clients to ensure repeat business.
- Developed a loyal client base through excellent customer service.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Performed haircuts, coloring, highlighting and styling techniques.
Education
High School Diploma -
Halifax Co Senior High School
South Boston, VA06-1994
Skills
- Problem solving
- Effective communication
- Time management
- Customer relationship management
- Organizational skills
- Team collaboration
- Active listening
Timeline
Delivery Driver
Walmart
09.2023 - Current
Child Caregiver
in home
08.2013 - 09.2023
Customer Service Representative
US Solutions/Teleperformance
05.2011 - 08.2013
Multiple
Licensed Cosmetologist
08.2005 - 08.2011
High School Diploma -
Halifax Co Senior High School
Similar Profiles
Kelneisha WomackKelneisha Womack
Department Manager at WalmartDepartment Manager at Walmart
Natalia GuerraNatalia Guerra
Overnight Stocker at WalmartOvernight Stocker at Walmart
Abraheem MianAbraheem Mian
Seasonal Team Lead at WalmartSeasonal Team Lead at Walmart
Khylah DawsonKhylah Dawson
Personal Shopper at WalmartPersonal Shopper at Walmart
Phyllis VenablePhyllis Venable
Tutor at Worked Online With Individual Students TutoringTutor at Worked Online With Individual Students Tutoring