Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicki Bessner

Heath Unit Coordinator
Minneapolis,MN

Summary

Organized Health Unit Coordinator with 1 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting. Highly skilled and enthusiastic professional with more than 1 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Health Unit Coordinator

Methodist Hospital
Saint Louis Park, MN
07.2022 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided care for [Number]-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Provided concierge service to assist patients and families and direct them to available resources.
  • Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Assisted with processing patient admissions, transfers and discharges.
  • Assembled and maintained patient medical records and other documents related to patient care.

Certified Nursing Assistant

Methodist Hospital
Saint Louis Park, MN
10.2018 - Current
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Walker Methodist

Minneapolis
3737 Bryant Ave, MN
05.2016 - 09.2018

Helped with personal cares, vitals and ambulation and feeding patients.

CNA

Texas Terrace
St Louis Park, MN
09.2013 - 08.2016
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Certified Nursing Assistant

Fairview Southdale
Edina, MN
04.2003 - 07.2013
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

High School Diploma -

Calumet High School
Calumet, MI
08.1985 - 09.1985

Skills

Computer skills Trai Ed on Epic,Good communication skills and excellent phone skills

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Timeline

Health Unit Coordinator

Methodist Hospital
07.2022 - Current

Certified Nursing Assistant

Methodist Hospital
10.2018 - Current

Walker Methodist

Minneapolis
05.2016 - 09.2018

CNA

Texas Terrace
09.2013 - 08.2016

Certified Nursing Assistant

Fairview Southdale
04.2003 - 07.2013

High School Diploma -

Calumet High School
08.1985 - 09.1985
Vicki BessnerHeath Unit Coordinator