Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicki Carlson

Mora,MN

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at Evergreen Recycling LLC. Skilled in Microsoft Excel and adept at problem-solving, I excel in fostering employee satisfaction and managing complex projects. Demonstrated ability to improve operational efficiency and resolve conflicts effectively, ensuring high-quality service delivery. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience

Work History

Manager

Evergreen Recycling LLC
10.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Employment Specialist

PHASE/Industies Inc
06.2017 - 10.2020
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.

Education

No Degree - General Studies

Idaho State University
Pocatello, ID

High School Diploma -

Pocatello High School
Pocatello, ID
05.2009

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Problem Resolution
  • Money handling abilities
  • Microsoft Excel
  • Microsoft Outlook

Timeline

Manager

Evergreen Recycling LLC
10.2020 - Current

Employment Specialist

PHASE/Industies Inc
06.2017 - 10.2020

No Degree - General Studies

Idaho State University

High School Diploma -

Pocatello High School
Vicki Carlson