Vicki Dittmer
OSHKOSH,WI
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Pharmacy Technician
Hometown Pharmacy
Winneconne, Wisconsin
05.2026 - 09.2026
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Organized and restocked medications to optimize inventory management and ensure availability.
- Prepared medication for patients while maintaining safety protocols and cleanliness.
- Operated pharmacy software to process prescriptions and maintain patient records.
- Collaborated with team members to ensure smooth daily operations in the pharmacy.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to guarantee safe dispensing of only unexpired products.
- Assisted pharmacist in managing high volume of prescriptions while addressing customer inquiries promptly.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Health Unit Coordinator
Ascension Mercy Hospital
OSHKOSH
11.1999 - 05.2023
- Managed patient admissions and discharges efficiently for smooth operations.
- Scheduled and maintained appointments for healthcare providers and patients effectively.
- Organized and maintained patient records in compliance with hospital protocols.
- Assisted in preparing medical charts for daily rounds, ensuring completeness.
- Facilitated inventory management of medical supplies to support unit needs.
- Supported emergency response efforts by relaying critical information promptly.
- Trained new staff on protocols and systems to enhance team performance.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Prepared new patient files by entering demographic information into a computer system.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Provided customer service assistance to patients who had questions or concerns about their care plans.
- Created spreadsheets and reports from data gathered from patient files.
- Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Utilized healthcare software systems for patient scheduling, billing, and record management efficiently.
- Conducted patient and family education on hospital policies, procedures, and health management strategies.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Education
OshKosh North High School
OSHKOSH, WICNA - CNA COURSE
Bethel Home
Skills
- Prescription processing
- Medication safety
- Pharmacy software
- Inventory control
Certification
- CNA
Timeline
Pharmacy Technician
Hometown Pharmacy
05.2026 - 09.2026
Health Unit Coordinator
Ascension Mercy Hospital
11.1999 - 05.2023
OshKosh North High School
CNA - CNA COURSE
Bethel Home