Medical Receptionist
Metodist Physicians Clinic Surgery West
Vicki Fickel
Medical receptionist
Bellevue,NE
Summary
Dynamic Medical Receptionist with proven expertise at Metodist Physicians Clinic Surgery West, excelling in patient relations and appointment management. Skilled in HIPAA compliance and adept at optimizing workflows, I enhance office efficiency while delivering exceptional customer service. Committed to maintaining accurate records and ensuring seamless patient experiences.
Work History
Office Coordinator
MPC Surgery West
Education
General -
Marian High School
Omaha, NE05.1982
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
- Microsoft office
- HIPAA compliance
- Appointment setting
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Reminder calls
- Patient relations
- Records management
- Workflow optimization
- Referral verification
- Paperwork coordination
- Mail management
- Medical office procedures
- Proficient in software
- Records maintenance
- Inventory oversight
- Patient reception management
- Typing and filing
- Co-payment collection
- Insurance verifications
- Record processing
- Typing number wpm
- Patient callbacks
- Customer service
- Problem-solving
- Computer proficiency
- Collaboration and teamwork
- Time management
- Critical thinking
- Organization and time management
- Data entry
- Adaptable and flexible
- Administrative support
- Documentation and recordkeeping
Timeline
Medical Receptionist
Metodist Physicians Clinic Surgery West
Office Coordinator
MPC Surgery West
General -
Marian High School
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