Summary
Overview
Work History
Education
Skills
Work Preference
Emergency Shelter Operation Specialist, Peer Support Specialist
Timeline
Vicki Morris

Vicki Morris

Detroit,MI

Summary

With a proven track record as Owner/Operator at Tori’s Unique Crafts and Fresh Off The Grill, I excel in customer satisfaction and operational efficiency, enhancing business growth. My expertise in sales negotiation and my innate ability to provide exceptional service demonstrate my hard and soft skills. At Hair Styles Unlimited, I built a loyal clientele, showcasing my dedication to excellence and leadership in staffing.

Overview

35
35
years of professional experience

Work History

Owner/Operator

Tori’s Unique Crafts
11.2018 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Owner/Operator Truck Driver

Fresh Off The Grill
04.2005 - Current

I started Fresh Off The Grill Barbecue & Catering Company in 2005. It’s the 1st outside Barbecue Stand in Inkster. I stopped in 10-2013 & transferred the business to my Son, due to health issues.He’s still in business & no longer work full time, only if he has a big job & needs my assistance. I also started a Unique Crafts Boutique. I hand make, keepsake memorials for people that have loss a love one, including pets. I’m a holiday decorator, I also make personal Christmas decorations. I can make any holiday a special day. I was a resident at your shelter downtown Detroit, on Robert Walker Dr. in the hotel where the entertainment for the city use to stay, it was during Covid. I have a blood disorder that’s why they let me stay there, I was away from everyone else. I really appreciate you all assisting me when I really needed some help, to get back on my feet. The staff was really impressed with me while I was there. After the 2nd day of me being there, I got my thoughts together & I was able to find my own place, without using any of their listings. They also asked me if they could publish me in their Newsletter. Now that I’m in a better place mentally, I would like to be a asset to NSO & be a Emergency Shelter Operation Specialist. I don’t have any experience in this field, but I’ve ran my own business & I’ve helped a lot of people, whether it was mentally or physically. I’m a very good listener & I catch on easy. Most of all, I love helping people.

Hairstylist/Nail Technician

Hair Styles Unlimited
05.1990 - 08.2013
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Education

Medical Billing - Billing, Insurance,Coding

Ross Medical School , Redford, MI

Cosmetology - Hair/Nail

Virginia Farrell Beauty School , Livonia, MI
06.2002

Skills

  • Hiring
  • Sales negotiation
  • Staffing
  • Negotiation

Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Career advancementHealthcare benefits401k matchPaid sick leave

Emergency Shelter Operation Specialist, Peer Support Specialist

These are the positions I want to apply for.

Timeline

Owner/Operator - Tori’s Unique Crafts
11.2018 - Current
Owner/Operator Truck Driver - Fresh Off The Grill
04.2005 - Current
Hairstylist/Nail Technician - Hair Styles Unlimited
05.1990 - 08.2013
Ross Medical School - Medical Billing, Billing, Insurance,Coding
Virginia Farrell Beauty School - Cosmetology , Hair/Nail
Vicki Morris