Summary
Overview
Work History
Education
Skills
Timeline
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VICKIE WEBB

Cedartown,GA

Summary

Proven track record in enhancing customer engagement and sales at Graystyle Boutique, demonstrating exceptional customer service and problem-solving skills. At Wellstar Health Systems, significantly improved patient care through effective teamwork and collaboration. Skilled in policy adherence and promoting positive outcomes, consistently achieving goals with a focus on both hard and soft skills.

Overview

38
38
years of professional experience

Work History

Sales Associate

Graystyle Boutique
01.2017 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Registered Nurse

Wellstar Health Systems
03.1979 - 10.2012
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.

Education

No Degree - Interior Desiagn

Vanguard School of Interior Design
Atlanta, GA
01.2008

Associate of Applied Science - Nursing

Georgia Baptist School of Nursing
Atlanta, GA
03.1979

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Sales and Promotions
  • Team Cooperation
  • Positive Customer Engagement
  • Honest and Dependable
  • Policy and Procedure Adherence
  • Exceptional customer service

Timeline

Sales Associate

Graystyle Boutique
01.2017 - 08.2017

Registered Nurse

Wellstar Health Systems
03.1979 - 10.2012

No Degree - Interior Desiagn

Vanguard School of Interior Design

Associate of Applied Science - Nursing

Georgia Baptist School of Nursing

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VICKIE WEBB