Vicky Guzman

• Processed customer transactions accurately and efficiently.
• Maintained clean and organized workstations to enhance customer experience.
• Assisted in inventory management by restocking supplies as needed.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Handled cash register operations, ensuring proper cash handling procedures were followed.
• Collaborated with team members to meet daily operational goals.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.

• Provided exceptional customer service, ensuring timely and accurate order fulfillment.
• Assisted in training new staff on menu items and service protocols.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to streamline food preparation processes.
• Managed multiple tables efficiently during peak hours, prioritizing guest satisfaction.
• Processed payments accurately using point-of-sale systems, ensuring transaction integrity.
• Engaged with guests to gather feedback, improving overall dining experience through attentive service.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.

Handled all aspects of server duties.