Vicky Harris
Boonville,IN
Summary
Dynamic Store Manager at Sterling Jewelers Inc. with a proven track record in driving sales growth and enhancing customer relations. Expert in strategic planning and team development, successfully exceeding sales goals while fostering a positive work environment. Skilled in recruitment and mentoring, ensuring high performance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Store Manager
Sterling Jewelers Inc.
08.2006 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Education
High School Diploma -
Boonville High School
BoonvilleSkills
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Recruitment and hiring
- Sales growth and analysis
- Strategic thinking and planning
- Team development
- Problem-solving
Accomplishments
Won Training Manager of the Year.
Won 5 Incentive trips for top performance
Won a trip to St. Jude Cancer Hospital for top fund raising
Timeline
Store Manager
Sterling Jewelers Inc.
08.2006 - 05.2025
High School Diploma -
Boonville High School
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