Vicky Harris
Boonville,IN
Summary
Dynamic Store Manager at Sterling Jewelers Inc. with a proven track record in driving sales growth and enhancing customer relations. Expert in strategic planning and team development, successfully exceeding sales goals while fostering a positive work environment. Skilled in recruitment and mentoring, ensuring high performance and operational efficiency.
Overview
19
19
years of professional experience
Work History
Store Manager
Sterling Jewelers Inc.
Evansville, IN
08.2006 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Education
High School Diploma -
Boonville High School
BoonvilleSkills
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Recruitment and hiring
- Sales growth and analysis
- Strategic thinking and planning
- Team development
- Problem-solving
Accomplishments
Won Training Manager of the Year.
Won 5 Incentive trips for top performance
Won a trip to St. Jude Cancer Hospital for top fund raising
Timeline
Store Manager
Sterling Jewelers Inc.
08.2006 - 05.2025
High School Diploma -
Boonville High School