Vicky Rhein
Independence,KY
Summary
Proven professional with a strong work ethic and exceptional customer service skills, honed at Frischs. Excelled in enhancing cleanliness standards and guest engagement, significantly improving service quality. Skilled in cash handling and leveraging sales expertise to exceed customer expectations. Collaborated effectively to elevate team productivity and operational efficiency.
Overview
28
28
years of professional experience
Work History
Server
Frischs
Florence, KY
06.2013 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cleaning Supervisor
Self-employeed
St. Petersburg, FL
04.1997 - 05.2013
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
Education
None -
Simon Kenton
Independence, KY06.1975
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Customer service
- Memory retention
- Sales expertise
Timeline
Server
Frischs
06.2013 - Current
Cleaning Supervisor
Self-employeed
04.1997 - 05.2013
None -
Simon Kenton