Vicky Spear
Tell City,IN
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
24
24
years of professional experience
Work History
Licensed Insurance Service Agent
Clint Spaulding American Family
06.2024 - Current
- Make changes to policies such as add/remove vehicle(s), adjust coverages, add/remove drivers, etc.
- Cancel policies upon customer request
- Demonstrate adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Accept and post payments form walk in and phone clients
- Efficiently file insurance claims for customers
Prior Authorization Specialist
Breckinridge County Health/Cloverport Clinic
05.2017 - 02.2018
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Scheduled all appointments and contacted patients promptly to give their scheduled appointment information for approved procedure
Pharmacy Technician
CVS Pharmacy
06.2000 - 05.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Certificate of Course Completion - Medical Office Assisting
Owensboro Junior College of Business
Owensboro, KY09.1997
Licenses
Property and Casualty Insurance License
Timeline
Licensed Insurance Service Agent
Clint Spaulding American Family
06.2024 - Current
Prior Authorization Specialist
Breckinridge County Health/Cloverport Clinic
05.2017 - 02.2018
Pharmacy Technician
CVS Pharmacy
06.2000 - 05.2017
Certificate of Course Completion - Medical Office Assisting
Owensboro Junior College of Business
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