VICO FOREST
San Francisco,CA
Summary
. Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
. Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
8
8
years of professional experience
Work History
Cashier
Jetro Restaurant Depot
07.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook's Assistant
Caribbean Spices Take Out Restaurant
06.2019 - 10.2021
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Customer Service Call Center Agent
Natcomservices
01.2017 - 06.2019
- Utilized excellent communication skills in both written and verbal forms to effectively address customer inquiries and concerns.
- Reduced average call handling time through active listening, empathy, and effective problem-solving skills.
- Assisted in training new hires on company policies, systems, and call handling procedures to ensure seamless integration into the team.
- Enhanced customer satisfaction by efficiently handling high call volumes and resolving issues promptly.
Education
Bachelor of Science - Architectural Engineering
University of Haiti
Port-au-prince, Haiti07-2019
High School Diploma -
Institution Saint Louis De Gonzague
Port-au-prince,Haiti06-2012
Skills
- Customer service
- Work ethic and integrity
- Team collaboration
- Valid Driver's license
- Punctual and reliable
- Clean driving record
Accidents
NONE
Driver License
W1560792, 07/20/23, 08/03/26, C NON-COMMERCIAL, NONE, NONE, VALID
POSITIONS
Courier /DOT-5
COMPANY
Federal Express
FedEX
LOCATION
1875 Marin Street
San Francisco, CA 94124
Personal Information
- Hair: BLACK
- Eyes: BRN
- Height: 6-00
- Weight: 250
- Date of Birth: 11/25/93
- Gender: MALE
Languages
English
Professional Working
French
Native or Bilingual
Spanish
Elementary
Interests
Checkmate
Drawing
Timeline
Cashier
Jetro Restaurant Depot
07.2023 - Current
Cook's Assistant
Caribbean Spices Take Out Restaurant
06.2019 - 10.2021
Customer Service Call Center Agent
Natcomservices
01.2017 - 06.2019
Bachelor of Science - Architectural Engineering
University of Haiti
High School Diploma -
Institution Saint Louis De Gonzague
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