Vicsheria Wofford
Eupora,MS
Summary
Proven customer service expert with a strong work ethic, demonstrated during tenures at Jack’s and McDonald's. Excelled in handling secure transactions and resolving complaints, enhancing customer loyalty. Skilled in customer assistance and empathy, fostering positive experiences and repeat business. Achieved high accuracy in financial transactions, showcasing reliability and integrity.
Overview
2
2
years of professional experience
Work History
Cashier
Jack in the Box
05.2023 - 12.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Cashier/Cook
McDonald's
10.2021 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Eupora High School
Eupora, MS05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Jack in the Box
05.2023 - 12.2023
Cashier/Cook
McDonald's
10.2021 - 07.2022
High School Diploma -
Eupora High School
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