Victor Andrade

Greeting customers as they come in, answer phones to take orders and provide the information needed. order material from vendors recieve and put away materials Help home owners and contractors with their hardscapes orders to provide the right information and provide the correct materials

• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• answer phones and give correct information
• order material from our vendors
• recieve the PO's when material has arrived
• Answer all questions both home owners and contractors have
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