Victor Correa
Santa Ana,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Panini Kabob Grill
07.2019 - Current
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
- Ensured smooth restaurant functions with effective team communication and coordination among staff members.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
Server
Panini Kabob Grill
07.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - English-as-a-Second-Language Education
Santa Ana College
Santa Ana, CA01.2018
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Strong Work Ethic
- Exceptional customer service
Timeline
Assistant General Manager
Panini Kabob Grill
07.2019 - Current
Server
Panini Kabob Grill
07.2019 - Current
Associate of Science - English-as-a-Second-Language Education
Santa Ana College
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