Victor Gomez Zepeda
Whittier
Summary
Dynamic sales associate with a proven track record at Sears, excelling in customer service and relationship building. Leveraged problem-solving skills to enhance customer satisfaction and drive sales. As a youth basketball coach, fostered teamwork and discipline, creating a supportive environment that motivated players and improved performance.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sears
07.2022 - 08.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained visual merchandising standards to attract customer attention.
- Collaborated with team members to meet daily sales targets and improve service quality.
- Resolved customer inquiries and complaints efficiently, ensuring satisfaction and loyalty.
Youth Basketball Coach
Whittier High School
09.2020 - 06.2024
- Developed and implemented practice plans to enhance player skills and teamwork.
- Mentored student-athletes in sportsmanship and discipline on and off the court.
- Organized community outreach programs to promote youth engagement in basketball.
- Evaluated player performance and provided constructive feedback for improvement.
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Established a safe and supportive environment for players, fostering open communication between athletes, coaches, and parents.
- Promoted sportsmanship among players by modeling respectful behavior during games and practices.
Education
Bachelor - Human Resources Management
California State University, Dominguez Hills
Carson, CA05-2028
High School Diploma -
Whttier High School
Whittier, CA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Sears
07.2022 - 08.2025
Youth Basketball Coach
Whittier High School
09.2020 - 06.2024
Bachelor - Human Resources Management
California State University, Dominguez Hills
High School Diploma -
Whttier High School