Victor Irizarry
Richmond Hill,NY
Summary
Dynamic professional with extensive experience in patient relations and electronic medical records management at Jamaica Hospital Medical Center. Proven ability to enhance customer satisfaction through effective communication and teamwork in fast-paced environments. Committed to delivering exceptional support while ensuring compliance and efficiency in all processes.
Overview
14
14
years of professional experience
Work History
Ambulatory Service Representative
Jamaica Hospital Medical Center
Queens, NY
11.2023 - Current
- Checked in patients for appointments using Electronic Medical Record system, ensuring efficient customer service.
- Answered phone calls and responded to inquiries, providing essential information to callers.
- Collaborated with clinical staff to ensure accurate completion of all visit and procedure paperwork, enhancing patient experience.
Patient Transporter
Jamaica Hospital Medical Center
Queens, NY
04.2022 - 11.2023
- Facilitated patient transport across hospital areas while adhering to safety protocols and ensuring quality care.
- Established strong rapport with patients to enhance their experience and ensure seamless care.
- Disinfected and organized transport equipment for optimal hygiene and readiness.
Paralegal / Legal Assistant
Law Offices of Petre & Associates, P.C
Brooklyn, NY
01.2012 - 01.2021
- Conducted research to support attorneys in civil litigation preparation.
- Managed attorney calendars, prepared mailings, and addressed high call volumes.
- Drafted court documents, invoices, and enclosures upon attorney request.
Skills
References
References available upon request.
Timeline
Ambulatory Service Representative
Jamaica Hospital Medical Center
11.2023 - Current
Patient Transporter
Jamaica Hospital Medical Center
04.2022 - 11.2023
Paralegal / Legal Assistant
Law Offices of Petre & Associates, P.C
01.2012 - 01.2021