Summary
Overview
Work History
Education
Skills
BodyBuilder
Timeline
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Victor James

Wakefield,MA

Summary

Dependable Food Runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.


Overview

4
4
years of professional experience

Work History

Food Runner

Kings Dining & Entertainment
04.2022 - 05.2022
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cleaned and sanitized food preparation and serving areas.

Gas Station Cashier

Nouria Energy
12.2021 - 03.2022
  • Provided customer satisfaction with efficient and friendly service during checkout transactions.
  • Ensured accurate cash handling and register operations for secure financial transactions.
  • Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
  • Managed inventory levels, stocking shelves, and ordering products to maintain adequate supplies for consumer needs.
  • Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
  • Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
  • Promoted loyalty programs and special offers to increase sales revenue and enhance customer relationships.
  • Performed routine maintenance tasks on fuel pumps, ensuring functionality for consistent service availability.
  • Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Supported colleagues during peak hours, demonstrating teamwork through effective communication and collaboration efforts.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Confirmed stock levels and expiration dates of merchandise.
  • Answered phone calls and returned voicemails.

Warehouse Worker

Fed Ex Ground
08.2021 - 11.2021
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as [100] pounds.

Host

Jimmys Steer House
10.2018 - 07.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Food Runner

Jimmys Steer House
10.2018 - 07.2021
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Education

High School Diploma -

Arlington High School
05.2020

Skills

  • Food Delivery
  • Time Management
  • Training and Mentoring
  • Heavy Lifting
  • Cleaning and Sanitizing
  • Flexible Schedule
  • Bussing Tables
  • Strong Work Ethic
  • Customer Service

BodyBuilder

I'm an inspiring bodybuilder/trainer. It's a passion of mine to assist people with any fitness goals they might have. 

I've been doing my own personal work outs since I was in high school as a Sophomore when I joined the high school football team.

Since last year at the start of 2023, I consistently have been going to the gym. I started at 135 pounds and in a year I've gained 40 pounds of muscle since then. I weigh at 175 pounds now.

When ever im at the gym if someone comes up to me and asks for my opinion or help on a work out, it lights a smile on my face. 

Knowing people want to listen to me or help them out makes me feel amazing knowing what I do can have a positive effect on someones work out. 


Timeline

Food Runner

Kings Dining & Entertainment
04.2022 - 05.2022

Gas Station Cashier

Nouria Energy
12.2021 - 03.2022

Warehouse Worker

Fed Ex Ground
08.2021 - 11.2021

Host

Jimmys Steer House
10.2018 - 07.2021

Food Runner

Jimmys Steer House
10.2018 - 07.2021

High School Diploma -

Arlington High School

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Victor James