Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Victor kirk

Opelika,AL

Summary

Dynamic Sales Associate with a proven track record at Brewbaker Dodge Jeep Ram and Kia, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and engaging vehicle demonstrations. Recognized for boosting team performance and fostering loyalty, consistently achieving sales goals in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Sales Associate

Jack Ingram Nissan
Montgomery Al
01.2024 - 05.2025
  • Trained new associates on product knowledge and sales techniques to improve overall team performance.
  • Analyzed market trends and competitor offerings to inform sales strategies and promotional efforts.
  • Led weekly sales meetings, sharing insights and best practices to drive team productivity and results.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Brewbaker Dodge Jeep Ram and Kia
Montgomery, AL
05.2019 - 12.2024
  • Assisted customers with product selection and vehicle features to enhance purchasing experience.
  • Conducted thorough vehicle demonstrations to showcase key features and benefits to potential buyers.
  • Collaborated with sales team to develop strategies for increasing customer engagement and retention.
  • Managed inventory levels and maintained showroom organization for optimal customer interaction.
  • Provided exceptional customer service, resolving inquiries and concerns promptly to ensure satisfaction.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Opelika
Opelika, AL
06-1978

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented

Timeline

Sales Associate

Jack Ingram Nissan
01.2024 - 05.2025

Sales Associate

Brewbaker Dodge Jeep Ram and Kia
05.2019 - 12.2024

High School Diploma -

Opelika
Victor kirk