Victor kwok
Los Angeles,CA
Summary
Experienced with crafting unique cocktails and creating welcoming bar atmosphere. Utilizes strong leadership skills to manage bar operations and staff effectively. Track record of maintaining high customer satisfaction and operational efficiency.
Overview
4
4
Languages
1
1
Certification
9
9
years of professional experience
Work History
Bar Manager
Mikomisushi
Alhambra, California
12.2024 - Current
- Handled bar operations, guaranteeing efficient service during high-demand periods.
- Oversaw inventory management, ensuring optimal stock levels to meet customer demand during peak hours.
- Created innovative drink recipes, expanding menu variety and attracting diverse clientele.
- Trained staff on cocktail preparation and customer interaction, improving service quality and customer satisfaction.
Head Bartender
potions and poison bar
Los Angeles, California
08.2021 - 12.2024
- Delivered exceptional customer service to elevate guest experiences.
- Crafted cocktails following established recipes and tailored to customer preferences.
- Managed inventory of liquor, beer, wine, and other beverage items.
Co-founder, shop manager
Foamatic auto care
Honolulu, HI
11.2020 - 06.2021
- Manage and restock shop inventory
- Supervise correct flow and traffic for workshop
- Fostered encouraging work environment for team and welcoming atmosphere for customers.
- Monitored costs to maintain budget and maximize efficiency.
- Oversaw accounts receivable and payable to ensure timely financial operations.
Lead Bartender
Heavenly Island Lifestyle
Honolulu, HI
11.2018 - 04.2020
- Managed specialty drink orders, ensuring adherence to top-tier quality standards.
- Trained new staff in drink preparation and product promotion, improving service quality.
- Cultivated strong customer relationships in a high-pressure environment.
- Created welcoming atmosphere for guests, enhancing overall experience.
- Monitored inventory levels, ensuring optimal stock availability for operations.
VIP Lounge Server
DFS Galleria
Honolulu, HI
05.2017 - 11.2018
- Established strong rapport with VIP patrons by ensuring loyalty and maintaining confidentiality
- Created high-end, comfortable hospitality experiences for guests
- Delivered personalized shopping services tailored to client preferences
Education
Bachelor of Arts -
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI12-2018
High School Diploma - undefined
President William McKinley High School
Honolulu, HI05-2017
Skills
- Cocktail development
- Inventory control
- Staff training and development
- Customer service excellence
Certification
RBS Certification, SheDe baijiu california craft cocktail competition 2nd place
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Javanese
Native or Bilingual
Timeline
Bar Manager
Mikomisushi
12.2024 - Current
Head Bartender
potions and poison bar
08.2021 - 12.2024
Co-founder, shop manager
Foamatic auto care
11.2020 - 06.2021
Lead Bartender
Heavenly Island Lifestyle
11.2018 - 04.2020
VIP Lounge Server
DFS Galleria
05.2017 - 11.2018
High School Diploma - undefined
President William McKinley High School
Bachelor of Arts -
Kapiolani Community College/University of HI Community Colleges