Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
References
Timeline
Generic

Victor Reyes

FL

Summary

Hardworking manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Creative and engaging manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions.

Overview

31
31
years of professional experience

Work History

Account Manager

Hilti
Jacksonville, Florida
03.2008 - Current
  • Negotiated contracts with clients to maximize revenue potential.
  • Generated leads through cold calling activities.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Developed strategies to increase revenue from existing accounts.
  • Analyzed client data and identified opportunities for growth.
  • Developed pricing models for various products and services based on market conditions.
  • Provided technical assistance during product demonstrations or presentations.
  • Provided technical support to customers when needed.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Resolved customer complaints in a timely manner.
  • Negotiated contracts with clients to maximize profitability.
  • Provided training and guidance to new Account Managers.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Developed successful customer relationships to boost sales opportunities.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.

Lead Pro Shop Consultant

Hilti
Jacksonville, FL
11.2001 - 03.2006
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Identified needs of customers promptly and efficiently.
  • Worked closely with human resources to support employee management and organizational planning.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.

Whosale Manager

Sea View industries
Miami, FL
05.1993 - 10.2001
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with industry regulations and company policies.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Established processes to ensure efficient workflow throughout the organization.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Trained employees on additional job positions to maintain coverage of roles.

Education

Bachelor Degree in Business Admnistration - Business Administration

National University of Honduras
Ponderay, ID
11-1990

Skills

  • Report Writing
  • Lead Generation
  • Schedule Management
  • Client Relationship Management
  • Revenue Generation
  • Campaign execution
  • Team Training
  • Account Management
  • Account development
  • Business Development
  • Territory Management
  • Vendor Relations
  • Marketing
  • Event Planning
  • Sales tactics

Affiliations

  • Excellent in connected to my customer
  • great listener to identified needs and pain points of my customer
  • Experienced in construction and creative solutions maker
  • Dedicated, persistence and self driven

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Elementary
Portuguese
Elementary

Accomplishments

  • Account manager level 5 in Hilti
  • Regional manager Hilti
  • Top sales club twice Hilti
  • Top sales tool and highest profit Hilti
  • Consistence delivery above 100% performance for 18+ years Hilti
  • Creator of the wholesale account division SeaView Indstries

Websites

References

References available upon request.

Timeline

Account Manager

Hilti
03.2008 - Current

Lead Pro Shop Consultant

Hilti
11.2001 - 03.2006

Whosale Manager

Sea View industries
05.1993 - 10.2001

Bachelor Degree in Business Admnistration - Business Administration

National University of Honduras
Victor Reyes