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On-SiteRemoteHybridLocation: Studio City, CALos Angeles, CA
Open to relocation: No
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Victor Reyes Palacios
Certified Community Health Worker
Studio City,CA
Work Preference
Summary
Certified Community Health Worker with 3 years of experience supporting interdisciplinary care teams through patient outreach, behavioral health referrals, and social service navigation. I bring experience connecting patients to care, completing home visits, assisting with public benefits, and providing culturally sensitive support for greater health equity.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Community Health Worker
AIDS Healthcare Foundation
Hollywood, California
06.2025 - 04.2026
- Supported the managed care interdisciplinary team by assisting nurses and health plan directors with patient social needs.
- Reached out to connect HIV-diagnosed patients lost to care with needed healthcare services.
- Managed internal behavioral health referrals by guiding clients through psychiatry and psychotherapy treatment processes.
- Provided emotional support and resource counseling, including individualized action plans, for clients facing social determinants of health challenges.
- Assisted clients with forms for public benefits programs, including, but not limited to: Metro Life, SNAP, Project Angel Food, and IHSS.
- Completed home visits to assess health needs and provide in-person social service support.
Community Care Advocate
Spring Health
Los Angeles, CA
04.2024 - 10.2024
- Assessed client's physical, mental, social, and environmental needs
- Enhanced client well-being by identifying local and national resources to improve their social determinants of health
- Answered member questions about benefits, coverage, and treatment options.
- Connected clients with mental health treatment providers
- Worked with internal care teams to support clients in emergency situations
- Documented all information related to each case including assessments, interventions, referrals, and discussions
Behavior Therapist (BII)
Inclusive Education & Community Partnership (IECP)
Los Angeles, CA
01.2023 - 04.2024
- Supported the development of life and social skills for everyday activities and interactions.
- Used applied behavior analysis therapy methods and techniques to assist individuals with autism spectrum disorders.
- Supported inclusive education plans for students with diverse behavioral needs.
- Carried out behavior support plans with redirection and positive reinforcement for challenging behaviors.
- Reviewed behavior incident reports and updated behavior management plans based on client behavior trends.
Community Health Guide
SameSky Health
North Hollywood, CA
10.2021 - 10.2022
- Shared non-clinical healthy living and disease management information with high-risk clients.
- Guided clients through health care systems, medical appointments, and health education classes.
- Connected individuals with information for food pantries, medical care, and housing access.
- Improved member engagement through bilingual outreach in English and Spanish with culturally sensitive communication.
- Promoted informed health decision-making through clear client education on available options.
Education
Certificate - Community Health Work
Los Angeles Valley College
Van Nuys, CABachelor of Arts - Psychology
California State University - Los Angeles
Los Angeles, CASkills
- Bilingual: English and Spanish
- HIPAA Compliance
- Abuse and Neglect Reporting
- Community Health Outreach
- Case management
- Case documentation
- Health education
- Benefits enrollment
- Care coordination
- Patient outreach
- Cultural Sensitivity
- Microsoft Office (Word, Excel, & PowerPoint)
- Google Suite (Docs, Sheets, Slides, Forms, Gmail, & Drive)
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Community Health Worker
AIDS Healthcare Foundation
06.2025 - 04.2026
Community Care Advocate
Spring Health
04.2024 - 10.2024
Behavior Therapist (BII)
Inclusive Education & Community Partnership (IECP)
01.2023 - 04.2024
Community Health Guide
SameSky Health
10.2021 - 10.2022
Bachelor of Arts - Psychology
California State University - Los Angeles
Certificate - Community Health Work
Los Angeles Valley College