Victor Rivera
Buffalo
Overview
8
8
years of professional experience
Work History
Delivery Driver
Raymour & Flanigan
Buffalo, NY
09.2021 - Current
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Delivery Driver
Wayfair
Buffalo, NY
11.2019 - 05.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Ru's Pierogi
Buffalo, NY
12.2018 - 11.2019
- Delivered orders promptly to ensure customer satisfaction and retention.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated with customers regarding order status and delivery updates effectively.
Material Handler
FedEx
Buffalo, NY
10.2018 - 07.2019
- Loaded and unloaded freight, ensuring accuracy in package placement and organization.
- Maintained cleanliness and safety standards throughout the work area to promote operational efficiency.
- Operated material handling equipment to transport packages efficiently within warehouse environment.
Education
High School Diploma -
Mckinley Highshool
BuffaloSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Safe driving
- Dispatch communication
Timeline
Delivery Driver
Raymour & Flanigan
09.2021 - Current
Delivery Driver
Wayfair
11.2019 - 05.2020
Delivery Driver
Ru's Pierogi
12.2018 - 11.2019
Material Handler
FedEx
10.2018 - 07.2019
High School Diploma -
Mckinley Highshool