Victor Rodriguez Vargas

Saratoga Springs

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. High-energy employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business, and staff needs balanced and operations in line with targets.

Overview

years of professional experience

Work History

Shift Lead

Einstein’s Bros. Bagels

05.2023 - Current

Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Coached crew members to optimize performance and motivate toward more efficient work.

Waiter

Sabaidee Thai

09.2020 - 06.2022

Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cultivated warm relationships with regular customers.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

High School Diploma -

Westlake High School

05.2022

Skills

Positive Attitude
Team Leadership
Problem-Solving
Flexible Schedule

Complaint resolution
Strong verbal and written communication
Adaptability and Flexibility

Accomplishments

I have attained the highest rank in Boy Scouts, Eagle Scout, as of March 2019.

I also have played soccer since I was a little kid, participating in a couple international tournaments and trainings. In addition, I played high school varsity soccer throughout my sophomore and senior year.

Awards

I am an Eagle Scout (the highest rank a scout can receive, only 8% of scouts achieve that rank).

I am also ServSafe certified as of May of 2022.

Languages

Spanish

Native or Bilingual

Timeline