Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victor Roman

Coral Gables,FL

Summary

Detail-oriented freight dispatcher with 15+ years of experience coordinating the movement of goods and materials using various modes of transportation. Proficient in negotiating rates and contracts with brokers, ensuring compliance with transportation regulations. Skilled in customer service, dispatching, and organizational skills. Bilingual.

Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Dispatcher

RE Carriers INC.
08.2023 - Current
  • Coordinating the movement of goods and materials from one location to another using various modes of transportation, such as truck, train, plane, or ship
  • Communicating with carriers, drivers, and other industry professionals to schedule pick-ups and deliveries
  • Resolving any issues or delays that may arise during the transportation process
  • Negotiating rates and contracts with brokers
  • Ensuring compliance with transportation regulations, including weight and size limits, hazardous materials guidelines, and hours of service regulations

Freight Coordinator

Gables Transport
02.2018 - 08.2023
  • Schedule delivery and pick up times while taking into consideration the customer's time frame requirements
  • Coordinate and manage the most efficient load
  • Keep truckers up to date on road conditions
  • Answering phone calls from drivers, shippers and brokers
  • Determine the best delivery methods and negotiate rates directly with vendors and customers

Dispatcher Coordinator

North American Transport
03.2006 - 08.2015
  • Provide freight dispatch services to customers by coordinating shipments of goods from origin to destination
  • Resolved customer inquiries efficiently and addressed complaints promptly.
  • Assist with load planning and scheduling
  • Monitor the status of incoming shipments
  • Maintain accurate records of all shipments and their progress through the system
  • Report any problems that may occur during shipment processing
  • Ensure that freight bills are prepared and paid on time

Dispatcher Coordinator

Interstate Transport
03.2000 - 03.2006
  • Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
  • Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.

Education

High school diploma -

Pedro Albizu Campos
01.1983

Skills

  • English
  • Microsoft Excel
  • Organizational skills
  • Dispatching
  • Customer service
  • Typing

Certification

Driver's License

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher

RE Carriers INC.
08.2023 - Current

Freight Coordinator

Gables Transport
02.2018 - 08.2023

Dispatcher Coordinator

North American Transport
03.2006 - 08.2015

Dispatcher Coordinator

Interstate Transport
03.2000 - 03.2006

High school diploma -

Pedro Albizu Campos

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Victor Roman