Victor Salazar
Hesperia,CA
Summary
Dependable customer service professional with hands-on experience in front desk operations, member interaction, and fast-paced environments. Brings strong communication, organization, and a calm approach to problem-solving. Looking to support Planet Fitness members by delivering consistent, friendly service and maintaining a positive club atmosphere.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Pacificpro Physical Therapy & Sports Medicine
12.2023 - 10.2025
- Assisted with both front office duties and physical therapy aide support
- Greeted patients, checked them in and out, and helped create a relaxed, welcoming environment
- Scheduled appointments, answered phone calls, and handled basic front desk tasks throughout the day
- Supported therapists and clinic staff by staying organized and helping with daily clinic flow
- Multitasked in a busy setting while maintaining professionalism and positive patient interactions
- Helped keep the front office and patient areas clean and ready for daily operations
Customer Service Representative
TTEC
10.2022 - 11.2023
- Answered incoming customer calls and messages to resolve questions and issues efficiently
- Handled complex or escalated customer concerns with patience, empathy, and professionalism
- Researched account details and policies to provide accurate answers and solutions
- Documented customer interactions clearly while navigating multiple computer systems
- Maintained a positive customer experience by communicating clearly and staying calm under pressure
- Contributed to team success by meeting quality, performance, and attendance expectations
Cashier
WinCo Foods
07.2020 - 09.2022
- Provided friendly, efficient customer service while greeting and assisting customers at checkout
- Operated cash registers, scanners, and self-checkout stations to process transactions accurately
- Handled cash, card payments, coupons, and refunds while following cash-handling procedures
- Maintained a clean, organized, and safe checkout area throughout each shift
Education
Associate of Science - Math/Science & Computer Information Systems
Victor Valley College
Victorville, CA06-2026
Skills
- Customer Service
- Front Desk Operations
- Phone Communication
- Active Listening
- Problem Solving
- Computer Skills
- Cleanliness & Organization
- Teamwork
- Reliability
- Professional Communication
Timeline
Front Desk Receptionist
Pacificpro Physical Therapy & Sports Medicine
12.2023 - 10.2025
Customer Service Representative
TTEC
10.2022 - 11.2023
Cashier
WinCo Foods
07.2020 - 09.2022
Associate of Science - Math/Science & Computer Information Systems
Victor Valley College