Victor Sardinas
Miami,FL
Summary
Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Overview
16
16
years of professional experience
Work History
Dispatcher
Advance Auto Parts
Miami, FL
2021.01 - Current
- Coordinated daily dispatch operations to ensure timely delivery of auto parts and materials
- Directed dispatching, routing, and real-time tracking of a 7-vehicle fleet
- Served as primary point of communication between drivers and warehouse personnel to optimize logistics flow
- Analyzed delivery schedules and routing data to improve accuracy, reduce delays, and enhance resource allocation
- Implemented process improvements that streamlined order processing and increased customer satisfaction
- Oversaw compliance with safety regulations and company policies during all dispatch activities
- Generated delivery and performance reports to maintain accurate records and documentation
- Collaborated with cross-functional teams and fellow dispatchers to resolve issues and ensure seamless shift transitions
- Trained and onboarded new dispatch team members on systems, procedures, and best practices
- Managed high-pressure situations calmly, ensuring timely problem resolution and service continuity
Package Handler
Concept in Freights
Miami, FL
2019.09 - 2020.12
- Handled shipping and receiving for 100+ packages per shift, ensuring accurate processing and documentation
- Prepared and fulfilled customer orders with 99% accuracy, including picking, packing, and shipment label creation (50–80 labels daily)
- Operated forklifts and material-handling equipment to safely move pallets and packages throughout the warehouse
- Maintained a clean, organized, and safety-compliant warehouse, contributing to efficient operations and zero safety incidents
- Assisted in training 3–5 new employees on safety procedures and proper material handling techniques
Warehouse Manager/ Driver
Everfresh Seafood
2018.01 - 2019.01
- Verified customer orders for accuracy and completeness prior to shipping to ensure error-free deliveries.
- Packed and labeled orders securely according to company standards to prevent damage during transport.
- Monitored and managed inventory levels, conducted regular stock checks, and reported shortages or discrepancies.
- Maintained a clean, organized, and safe warehouse environment in compliance with health and safety standards.
- Coordinated and completed timely deliveries, ensuring goods reached customers safely and on schedule.
- Operated delivery vehicles responsibly while adhering to traffic laws and company policies.
Laborer
Lanzon Construction
Miami , FL
2016.01 - 2018.01
- Operate and assist with construction machinery and tools as directed
- Perform general manual labor, including lifting, carrying, digging, and material handling
- Maintain cleanliness and organization of the yard and job site
- Load, unload, and move materials and equipment
- Follow safety procedures and company policies at all times
- Assist skilled tradespeople as needed
- Ability to perform physical labor in various weather conditions
- Basic knowledge of construction tools and machinery (or willingness to learn)
- Strong work ethic and attention to safety
- Ability to follow instructions and work as part of a team
Warehouse Forklift Operator
JC logistics
2012.01 - 2015.01
- Performed shipping and receiving operations, offloading trailers and separating customer orders accurately
- Assigned designated warehouse locations for incoming orders to ensure organized storage and efficient retrieval
- Loaded multiple outbound shipments per shift into trailers, ensuring proper handling and secure placement
- Maintained a clean, organized, and safety-compliant warehouse to support smooth daily operations
Warehouse Forklift Operator
Aeromarine
Miami, FL
2010.01 - 2012.01
- Received cargo at the dock, verifying quantities and documentation for incoming shipments
- Picked and prepared orders for shipment, building and wrapping pallets to meet shipping requirements
- Loaded containers and outbound shipments safely and efficiently to meet delivery schedules
- Entered dock receipts and shipment data into the system, maintaining accurate inventory records
- Maintained a clean, organized, and safety-compliant warehouse environment
Education
GED -
Miami Sunset Senior High
Miami06.2008
Skills
Customer Service
Delivered high-quality customer support by addressing inquiries, resolving issues efficiently, and ensuring a positive customer experience
Decision-Making
Demonstrated strong decision-making skills by analyzing situations, evaluating options, and implementing effective solutions in a timely manner
Customer Relations
Built and maintained strong customer relationships through effective communication, empathy, and consistent follow-up to enhance customer satisfaction and loyalty
Active Listening
Utilized active listening skills to understand customer needs, clarify concerns, and provide accurate, tailored responses
Timeline
Dispatcher
Advance Auto Parts
2021.01 - Current
Package Handler
Concept in Freights
2019.09 - 2020.12
Warehouse Manager/ Driver
Everfresh Seafood
2018.01 - 2019.01
Laborer
Lanzon Construction
2016.01 - 2018.01
Warehouse Forklift Operator
JC logistics
2012.01 - 2015.01
Warehouse Forklift Operator
Aeromarine
2010.01 - 2012.01
GED -
Miami Sunset Senior High