Victor Smith
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I can delegate as well as be subordinate. I work extremely well with others. I can read the room quickly and identify areas of need. I'm a problem solver in stressful work environments or scenarios.
Overview
13
13
years of professional experience
Work History
Bartender
Market Street Bar And Grille
Inglewood, CA
07.2020 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted signature cocktails
- Maintained scheduling and inventory
- Helped introduce new sponsor partnerships as well new brands to introduce to customers
- Helped curate the bar menus and facilitate and environment that would foster repetitive clientele/customers
Artist Manager
E.p. Records
05.2015 - 08.2022
- Supported artist goals with corresponding action plans and timelines.
- Used many of my established relationships to generate opportunities and increase exposure and revenue
- Established strong relationships to partner with and navigate artists with wide range of personality types.
- Oversaw budget and worked with artist to drive fiscal responsibility and profitability.
- Being ahead of the curve of industry trends via trade publications, events and social media to keep artists at the forefront to become trend setters of a very fickle landscape.
- Assisted clients with developing personal brand and public image. Facilitated communication between agents, talent and clients by using interpersonal skills.
- Using my overall sense of people and "eye" for talent to identify special and unique individuals. Implementing my people skills to help facilitate an environment to complete set goals.
Front Desk Manager
Redbury Hotel Hollywood
Hollywood, CA
02.2015 - 07.2018
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Resolved guest complaints by addressing issues with rooms promptly.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Prepared weekly employee work schedules to meet operational needs.
- Maintained transaction security by verifying payment cards against identification.
- Kept accounts in balance and ran daily reports to verify totals.
Server
Ala Carte By Barakat
Los Angeles, CA
01.2012 - 07.2014
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Crafted signature cocktails
- Maintained scheduling and inventory
- Helped introduce new sponsor partnerships as well new brands to introduce to customers
- Helped curate the bar menus and facilitate and environment that would foster repetitive clientele/customers
Education
Associate Of Political Science - Law (Pre-Law)
Tulane University
New Orleans, LA05.2021
Rancho Verde High School
Moreno Valley, CA06.1997
Skills
Cash Register Operation
Classic Cocktails
Food Preparation and Safety
Patron Experiences
Anticipating Guest Needs
Dining Room Management
Attending Multiple Customers
Ordering Bar Supplies
Custom Drink Preparation
Error Identification
Health Code Compliance
Patron Rapport
Sales Expertise
Liquor, Beer and Wine Knowledge
Suggestive Selling
Alcohol Ordering
Safe Serving Knowledge
Guest Satisfaction
Responsible Alcohol Service
Reconciling Cash Drawers
Food and Beverage Management
Staff Management
Recipe and Menu Memorization
Drink Consistency
Timeline
Bartender
Market Street Bar And Grille
07.2020 - 02.2025
Artist Manager
E.p. Records
05.2015 - 08.2022
Front Desk Manager
Redbury Hotel Hollywood
02.2015 - 07.2018
Server
Ala Carte By Barakat
01.2012 - 07.2014
Associate Of Political Science - Law (Pre-Law)
Tulane University
Rancho Verde High School