Victor Terry Ramirez
Houston
Summary
Proven leader in safety and robotics, I've enhanced client relations and compliance at Total Safety through expert negotiation and technical insights. Specializing in solution-based selling and customer relationship management, my strategies have significantly boosted equipment rentals and sales. My tenure at Nauticus Robotics underscores my ability to merge technical acumen with exceptional service, driving client satisfaction and retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IPSC Supervisor
Total Safety
La Porte
11.2022 - Current
- Managed customer relationships, ensuring client needs for safety equipment were met efficiently and within compliance standards
- Advised customers on selecting the best safety equipment for their operations, contributing to increased equipment rentals and sales
- Collaborated with sales teams to provide technical insights, leading to improved customer trust and long-term partnerships
- Facilitated negotiations with suppliers and customers, ensuring cost-effective solutions while maintaining compliance
Field Operations & Robotics Engineer
Nauticus Robotics, Inc.
Webster
01.2022 - 10.2022
- Led field operations, interacting with clients to demonstrate product capabilities and ensure customer satisfaction
- Provided technical consulting on robotic solutions, influencing purchasing decisions through expertise and effective communication
Safety Technician
DistributionNOW
Texas City
09.2020 - 12.2021
- Advised clients on proper usage and maintenance of gas monitoring and respiratory equipment, positioning DistributionNOW as a trusted partner
- Assisted in equipment sales by educating customers on compliance benefits and operational efficiency
IFR Supervisor (Instrument, Fire, & Respiratory Services)
Vallen Distribution
Magnolia
12.2019 - 09.2020
- Supported sales efforts by demonstrating safety equipment performance, helping to close deals with industrial clients
- Led training sessions for customers, improving their understanding of safety compliance and increasing product adoption
Education
High School Diploma -
Texas City High School
Texas City, TX05-2008
Skills
- Solution-Based Selling
- Customer Relationship Management (CRM)
- New Business Development & Client Retention
- Negotiation and Closing Deals
- OSHA and refinery compliance
- Gas Monitoring and Respiratory Equipment
- Safety Equipment Inspection and Maintenance
- Equipment Calibration and Troubleshooting
- Inventory and Supply Chain Management
- Team Leadership and Training
- SAP
- Microsoft Office Suite
- Goal oriented
- Documentation and reporting
- Processes and procedures
- Safety protocols
- Quality control
- Attention to detail
- Relationship building
- Policy enforcement
- Inventory control
- Process monitoring and improvement
- Fall protection
- Analytical thinking
- Product knowledge
- Client relationship management
- Customer relationship building
- Exceptional customer service
- Excellent time management
- Tenacious follow-up
- Client retention
- Expansive personal network
Certification
- Scott Breathing Air Certified, 2024
- RAE Systems Certified, 2023
- Survivair Certified, 2023
- Industrial Scientific Certified, 2023
- MSA Certified, 2023
- Forklift Operator Certified
- TWIC Card, 09/01/20, 10/31/25
Core Competencies
Solution-Based Selling, Customer Relationship Management (CRM), Prospecting & Account Management, Negotiation & Closing Deals, OSHA & Refinery Compliance, Gas Monitoring & Respiratory Equipment, Safety Equipment Inspection & Maintenance, Equipment Calibration & Troubleshooting, Inventory & Supply Chain Management, Team Leadership & Training, SAP & Microsoft Office Suite
Languages
English
Professional
Timeline
IPSC Supervisor
Total Safety
11.2022 - Current
Field Operations & Robotics Engineer
Nauticus Robotics, Inc.
01.2022 - 10.2022
Safety Technician
DistributionNOW
09.2020 - 12.2021
IFR Supervisor (Instrument, Fire, & Respiratory Services)
Vallen Distribution
12.2019 - 09.2020
High School Diploma -
Texas City High School