Victoria Aguilar
San Antonio,TX
Summary
Dedicated student with proven experience in customer service and inventory management, notably at Wingstop. Excelled in enhancing service levels and streamlining operations, achieving positive feedback through professionalism and courtesy. Skilled in team collaboration and demonstrating exceptional work ethic, significantly contributed to community support initiatives during the COVID-19 crisis.
Overview
4
4
years of professional experience
Work History
Cashier
Wingstop
02.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
COVID-19 Meal Distribution Volunteer
San Antonio Food Bank
08.2020 - 09.2020
- Increased awareness about the COVID-19 Meal Distribution program through social media promotion efforts and word-of-mouth referrals from satisfied recipients.
- Provided excellent customer service to meal recipients, addressing any concerns or questions they may have had about the program.
- Coordinated with fellow volunteers to manage meal inventory, ensuring adequate supplies for each distribution event.
- Enhanced meal distribution efficiency by streamlining processes and reducing wait times for recipients.
- Supported community members in need by distributing nutritious meals to families affected by the pandemic.
Education
Bachelor of Science - Communications
University of Texas At Austin
Austin, TX05-2028
Skills
- Customer service
- Work ethic and integrity
- Inventory management
- Patience and empathy
- Time management skills
- Team collaboration
- Professionalism and courtesy
Accomplishments
- Trained and mentored 5 employees.
- Received recognition for Volunteer work
- Received Principals Award
Timeline
Cashier
Wingstop
02.2024 - 01.2025
COVID-19 Meal Distribution Volunteer
San Antonio Food Bank
08.2020 - 09.2020
Bachelor of Science - Communications
University of Texas At Austin