Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Arzuaga

Homestead,FL

Summary

Proven Cashier with a track record of enhancing customer satisfaction and streamlining transactions at Dunkin' Donuts. Demonstrates exceptional money handling and customer service skills, boosting repeat business through diligent assistance and relationship building. Mentored new staff, contributing to an increase in team efficiency. Reliable and exhibits strong work ethic, ensuring high standards of cleanliness and service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Cashier

Dunkin' Donuts
08.2023 - Current
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

Wendy's
01.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

South Dade Senior High School
Homestead, FL
06.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Money Handling
  • Cleaning and sanitizing
  • Order Taking

Languages

Spanish
Limited Working

Timeline

Cashier

Dunkin' Donuts
08.2023 - Current

Cashier

Wendy's
01.2022 - 10.2022

High School Diploma -

South Dade Senior High School
Victoria Arzuaga