Overview
Work History
Education
Skills
Timeline
Generic

Victoria Byrd

Darlington,SC

Overview

4
4
years of professional experience

Work History

Shift Leader

Maryland Fried Chicken
Hartsville, South Carolina
12.2023 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Team Lead

SUBWAY®Restaurants
Darlington
01.2021 - 01.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.

Education

Certificate - Nursing Assistant

Professional Medical Training
Florence, SC
12-2023

High School Diploma -

Lamar High School
Lamar, SC
05-2023

Skills

  • Customer Service Management
  • Production Reporting
  • Equipment Troubleshooting
  • Operations Support
  • Training Assistance
  • Staff Supervision
  • Client Service
  • Positive Attitude
  • Drawer Assignments

Timeline

Shift Leader

Maryland Fried Chicken
12.2023 - Current

Team Lead

SUBWAY®Restaurants
01.2021 - 01.2023

Certificate - Nursing Assistant

Professional Medical Training

High School Diploma -

Lamar High School

Similar Profiles

CREATE PROFILE
Victoria Byrd