Hi, I’m
Victoria Casey
Charlotte,NC
Summary
Proven customer service expert with a track record of excellence at Lowes Home Improvement, adept in cash register operation and payment processing. Demonstrates exceptional work ethic, integrity, and empathy, enhancing customer satisfaction and loyalty. Achieved high accuracy levels in transactions, fostering repeat business through outstanding assistance and problem-solving skills.
Overview
27
years of professional experience
1
Certification
Work History
Lowes Home Improvment
Cashier
04.2021 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Home Depot
Cashier
03.2020 - 03.2021
Job overview
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Live Nation
Ticket Taker
02.2018 - 09.2019
Job overview
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Maintained accurate records of attendance by diligently scanning tickets at the entrance.
- Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
- Received consistently positive feedback from supervisors for punctuality, professionalism, and commitment to quality service delivery within the role of Ticket Taker.
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
Ministery Of Education
Teacher
03.1998 - 12.2008
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Intitute of Education,Pomabamba_ AncashLima-Peru
Bachelor in Lenguage Literature. from 5 Yaers.
08-1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Cash register operation
- Payment processing
- Refunds and exchanges
Certification
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Lowes Home Improvment
04.2021 - Current
Cashier
Home Depot
03.2020 - 03.2021
Ticket Taker
Live Nation
02.2018 - 09.2019
Teacher
Ministery Of Education
03.1998 - 12.2008
Intitute of Education,Pomabamba_ Ancash
Bachelor in Lenguage Literature. from 5 Yaers.
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Kevin DoughertyKevin Dougherty
Hospitality Manager, Guest Servies, Bayhost at TopGolfHospitality Manager, Guest Servies, Bayhost at TopGolf