Victoria Chicke
Howell,MI
Summary
An aspiring corrections officer with over ten years of experience in the food and retail industry. Dedicated to serving the community with friendly smiles and heartwarming hospitality.
Overview
7
7
years of professional experience
Work History
Server
Cracker Barrel
Brighton, MI
08.2024 - Current
- Greet guests in a timely manner.
- Engage and connect with guests.
- Offer menu and drink specials.
- Promptly serve beverages and take orders.
- Enter orders with quickness and accuracy.
- Communicate with the kitchen about special requests.
- Paid attention to details, such as when a guest needed a refill.
- Pre-bus tables.
- Bus tables, wipe them down, and restock.
- Sweep sections.
- Complete daily side work before leaving.
- Help my teammates as needed.
Barista
Dunkin' Donuts
Blue Island, Illinois
09.2022 - 09.2023
- Welcome guests with smiles and appreciation.
- Listen carefully to the orders as I put them in the POS system.
- Cashier
- Prepare and serve food items.
- Prepare and serve coffee, lattes, teas, and milkshakes.
- Ensure guest satisfaction.
- Maintain cleanliness throughout the store before, during, and after rush hours.
- Stocking.
Shift Supervisor
Wendy's
Howell, Michigan
04.2019 - 05.2022
- Prioritized being a team player before being a boss.
- Opened and closed the store.
- Counting inventory.
- Cash handling.
- Operate drive-through.
- Operate fryers and grills.
- Prepare, check, and serve orders with quality and accuracy.
- Resolved customer complaints to ensure satisfaction.
- Gave constructive feedback to employees, helping them to improve performance.
- Praised employees for doing great work.
Education
GED -
Joliet Junior College
Joliet, IL12-2017
Some College (No Degree) - Criminal Justice
Washtenaw Community College
Ann Arbor, MISkills
- Customer service
- Favored hospitality
- Food safety
- Conflict resolution
- Effective communication
- Team player
- Attention to detail
- Employee training
- Shift management
- Point of sale (POS) system operations
- Cash handling
- Multitasking and organization
- Critical thinking
Timeline
Server
Cracker Barrel
08.2024 - Current
Barista
Dunkin' Donuts
09.2022 - 09.2023
Shift Supervisor
Wendy's
04.2019 - 05.2022
GED -
Joliet Junior College
Some College (No Degree) - Criminal Justice
Washtenaw Community College