Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Clark

Ellsworth,ME

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

12
12
years of professional experience

Work History

BDC Representative

Darlings
02.2022 - Current
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
  • Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
  • Contributed to dealership revenue by upselling additional products or services during the sales process.

Cosmetology Apprentice

Amy’s Salon And Spa
06.2020 - 12.2021
  • Supported senior stylists in managing their daily workload, enabling them to focus on delivering high-quality services to clients.
  • Provided exceptional customer service by actively listening to client needs and making appropriate product recommendations.
  • Implemented effective sanitation practices, ensuring a clean and hygienic work environment for clients and staff members.
  • Provided quality service (lash extensions, hair color/cuts, facial waxing, nail care) to my clients with exceptional attention to detail.

Dental Assistant

Community Health And Dental Center
09.2019 - 03.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Dental Assistant

Hardy Orthodontics
06.2019 - 09.2019
  • Assisting chairside
  • Placement of Invisalign attachments, wires, appliances, etc
  • Sterilization of operatories, instruments and equipment
  • Lab work: taking impressions, pouring up models and fabricating retainers
  • Documentation of ortho procedures
  • Experience with TopsOrtho software.

Dental Assistant

Smile Design Ellsworth
10.2014 - 05.2019
  • Assisting chairside for dental procedures including, restorations, implants, root canals and cosmetic dentistry
  • Lab work: fabricating retainers, temporary crowns, bridges, and pontics, taking impressions and pouring up models
  • Organization of lab cases, materials and instruments
  • Sterilization of operatories, instruments and equipment
  • Documentation of all dental procedures
  • Experience with OpenDental, EagleSoft, CareStream and Dexis software
  • Invisalign.

Laborer

Wallace Events
05.2012 - 09.2014
  • Washed, dried, ironed, folded and sorted all linens
  • Washed and sorted all dishes/flatware etc.

Education

HIGHSCHOOL DIPLOMA -

Skills

  • CRM Software
  • Goal-Oriented
  • Performance Tracking
  • Opening and closing procedures
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Computer Skills
  • Organizational Skills

Timeline

BDC Representative

Darlings
02.2022 - Current

Cosmetology Apprentice

Amy’s Salon And Spa
06.2020 - 12.2021

Dental Assistant

Community Health And Dental Center
09.2019 - 03.2020

Dental Assistant

Hardy Orthodontics
06.2019 - 09.2019

Dental Assistant

Smile Design Ellsworth
10.2014 - 05.2019

Laborer

Wallace Events
05.2012 - 09.2014

HIGHSCHOOL DIPLOMA -

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Victoria Clark