Victoria Collins
Fairfield,IA
Summary
Dynamic Customer Service professional with experience in fast-paced retail and childcare environments. Proficient in managing customer interactions with patience and composure, ensuring a positive and welcoming atmosphere. Skilled in time management and meal preparation, contributing to efficiency and safety in daily operations. Committed to maintaining high standards of health and safety, creating nurturing spaces for both customers and children. Adept at navigating challenging situations and fostering connections that enhance the overall experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
Fairfield, IA
08.2024 - Current
- Prepared high-quality sandwiches following standardized recipes and customer specifications.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated cash register accurately, processing transactions efficiently and handling customer inquiries.
Customer Service
Casey’s
Sully, IA
05.2024 - 06.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at the beginning and end of each shift.
- Made orders accurately and in a timely manner.
Childcare Assistant
Inspirations Childcare & Preschool Center
Sully, IA
12.2023 - 04.2025
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children’s dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Education
High school diploma - undefined
Job Corps
Ottumwa, IA01.2024
Skills
- Customer service
- Time management
- Meal preparation
- Product Knowledge
- Health and Safety
- Sales transactions
- Child supervision
- Reliability and punctuality
- Patients composure
- Communication
Certification
- License
- Hippa Training Program
- Workplace Violence Prevention For Nurses
- Workplace Bloodborne Pathogens Training Program
- Opac
Timeline
Sandwich Artist
Subway
08.2024 - Current
Customer Service
Casey’s
05.2024 - 06.2025
Childcare Assistant
Inspirations Childcare & Preschool Center
12.2023 - 04.2025
High school diploma - undefined
Job Corps