Victoria Corona
Lyford,TX
Summary
Dynamic pawnbroker with proven expertise at Ezpawn in cash flow management and legal compliance. Recognized for exceptional customer service and effective communication, successfully minimizing losses through thorough risk assessments. Skilled in inventory management and negotiations, fostering a secure and organized environment that enhances customer satisfaction.
Overview
9
9
years of professional experience
Work History
Pawnbroker
Ezpawn
Raymondville, TX
11.2018 - Current
- Processed transactions efficiently, ensuring accurate record-keeping and compliance with regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized inventory system to track incoming and outgoing merchandise effectively.
- Conducted thorough risk assessments on loans issued to minimize potential losses.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Checked, organized and displayed inventory attractively to promote patron interest.
- Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
- Provided training to new employees on company policies, procedures, valuation methods, and industry regulations.
- Handled over Number daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
Server
Pizza Hut
12.2016 - 10.2017
- Provided excellent customer service by promptly addressing inquiries and resolving issues.
- Processed customer orders accurately, ensuring timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure efficient order fulfillment during peak hours.
Education
High School Diploma -
Lyford High School
LyfordSkills
Cash flow management
Effective communicator
Teamwork orientation
Negotiations
Security procedures
Inventory management
Loan processing
Legal compliance
Timeline
Pawnbroker
Ezpawn
11.2018 - Current
Server
Pizza Hut
12.2016 - 10.2017
High School Diploma -
Lyford High School