Victoria Creech
Alexandria
Summary
Dynamic and dedicated professional with extensive experience in customer service at Walmart and other fast-paced environments. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining cleanliness, demonstrating a strong work ethic and integrity while training new team members to achieve operational excellence.
As well as retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
Arby's
10.2023 - 09.2024
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Crew Member
Wendy's
06.2023 - 09.2023
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Trainer
McDonald's
10.2022 - 05.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set a positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Crew Member
Gold Star
05.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Campbell County High School
Alexandria, KY05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Cleaning and sanitizing
Certification
ServSafe Certification
Timeline
Cashier
Walmart
09.2024 - Current
Crew Member
Arby's
10.2023 - 09.2024
Crew Member
Wendy's
06.2023 - 09.2023
Crew Trainer
McDonald's
10.2022 - 05.2023
Crew Member
Gold Star
05.2022 - 08.2022
Campbell County High School
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